If you were to go on strike, no-one would notice the difference
– Yeah?
– Hello? Is this the courier service?
– Yeah.
– Uh, okay. I hope you can help me. I sent an express package with you three weeks ago. It still hasn’t arrived, and when I type the tracking number into your website, it says you have no record of the package.
– So?
– What do you mean, ‘So’?
– You have to call the counter.
– I did, they said to call you.
– Oh.
– So?
– What?
– Where’s my package?
– (Sigh) Hang on. (In the background: ‘what d’we do when a package is lost?’ Laughter. Chatter… uproarious laughter. Comes back on the line.) What’s the tracking number?
– 123456xxxx789.
– (Sigh) Hang on. ……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
………………………. There’s no record of it being sent.
– No kidding.
– No kidding.
– .... So what do I do about it?
– You have to call the counter.
– I did. They said to call you.
– Oh.
– .................... So?
– So what?
– Jesus Christ! I need to know where my package is. It’s been three weeks.
– Nothing I can do; there’s no record of it.
– And whose fault is that?
– Guess they forgot to scan it.
– So there’s nothing I can do?
– You could call the counter.
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